Prrem’s Shipping Policy

Know everything you want about Shipping of your product:

All products are shipped within 12-24 hours of receiving the order.  

Products to major cities like Delhi NCR, Bengaluru, Bhubaneswar, Ahmedabad, Chennai, Gandhi Nagar, Cuttack, Lucknow, Nagpur, Hyderabad, Patna, Pune, Kolkata, Ranchi, Vadodara, Mumbai in India are delivered in 2 to 5 days from the date of shipping.  In case of locations apart from these, delivery can take up to 10 working days depending on the time our logistics partner takes to reach the destination.    

However in case of bank holidays or other unforeseen circumstances due to bad weather, flight delays, etc. Deliveries may take longer in which case we will intimate you about the same via email.  

Shipping Carrier

To ensure that the products reach you in the fastest time and in good condition, we ship only through leading courier agencies including Blue Dart, First Flight, DTDC, Indian Speed Post and Vichare.  An email is sent to you after the Order is Shipped that contains the tracking number and name of the shipping partner. Visit the website mentioned below and enter the tracking number for your shipment details.

Blue Dart:  http://www.bluedart.com

First Flight: http://www.firstflight.net

India Post: http://www.indiapost.gov.in

DTDC: http://www.dtdccourier.in

Vichare: http://www.vichare.com

If you feel that the packaging of the product is tampered or damaged at the time of delivery, please refuse to accept delivery of the product and contact us immediately at info@prrems.com, mentioning your order reference number. We shall ensure a replacement delivery is made to you at the earliest.

Courier companies use certain standard abbreviations and terminologies. Some of the most commonly used terms are explained below. If it didn't answer your question please call us.

In transit:       Your order is on its way to your city

Out for delivery: Your order has reached your city and we will attempt to deliver it today

Hold at hub:    We tried delivering your order at least once & we will try again in 48 hours

RTO in transit:    Your order was undelivered and is on its way back to our warehouse.

Shipping Cost

For all domestic shipments including Cash on Delivery the flat shipping rate is Rs.60. For international orders, get in touch with us at info@prrems.com.

If you have the tracking information (reference number and name of the Courier partner) please visit the courier partner's site and check for your Order. You can call the courier partner with your reference number for clarification. If you are not happy with the information, do give us a call with order number and we will be happy to help you.

We reserve the right to change this policy at any time.